In Atlantic City, the first casino to open a sportsbook was Borgata, the gold standard of the sports betting market. Then in August, the casino’s parent company launched an online companion, the playMGM Sports app, in the NJ sports betting market.
MGM has a robust mobile presence with its online casino app. Combining its experience in Nevada and New Jersey helps give it a good platform.
PlayMGM sportsbook sign-up bonus
For new players, downloading the playMGM Casino app comes with a $25 Free Play bonus. Be sure to use it within seven days or it expires.
Currently, there is not a playMGM Sports sign-up bonus option. However, established logins to the playMGM Casino app can also be used on the sportsbook app.
How to play on playMGM sportsbook
The playMGM Sports app is available for iOS and Android mobile devices; however, the app isn’t readily available at the Google Play store.
The best method is to visit the playMGM site on a mobile browser is to click on the sports app, scroll down toward the bottom and select your operating system. Like most apps, it’ll trigger a warning about downloading outside of regular options.
It also requires tracking software to verify your location since it’s currently boundary restricted. This will combine with the location device on your mobile device to allow play.
Betting with playMGM sportsbook
What sports can be bet
Here are the sports offered through the MGM sportsbook:
- Aussie Rules Football
- Soccer (so much soccer)
The sports offer moneylines, totals, spreads and futures.
No in-game betting
This playMGM Sports app doesn’t offer in-game betting.
The MGM sportsbook app allows you to construct parlays across different sports. Select games and prices from the sports menus and it will populate the slip.
Select a bet amount and the app will produce a payoff. Games can be taken off the slip and back on with a tap.
There are currently no options for teasers, round-robins or other multigame bets. Parlays are available by selecting the “Parlay” menu on the “Bet Slip” screen.
Cash out not an option
There doesn’t appear to be any cash-out options on the playMGM Sports app.
Making deposits and withdrawals
There are a variety of ways to deposit and withdraw on the app:
- Banking transfer
- Cash at the Cage at Borgata
- PayNearMe (at 7-Eleven stores)
Click on the preferred payment option to view the terms and conditions for deposits and withdrawals. Credit cards must be established to use for withdrawal.
PlayMGM Sports interface design
The playMGM sportsbook app is independent of the established playMGM, so it has a different interface. The sportsbook uses menus and buttons to access content off the main page.
To find a sport to play, choose a tab from the drop-down screen. You can then select either a type of bet or league to bet.
The events offer bets on a three-wide screen. Exotic, proposition bets can be selected when “Props” when available.
The sportsbook is easy to read and understand; however, the app closes far too often, mostly without prompting. And trying to navigate between screens is difficult.
PlayMGM loyalty program
Because the sportsbook app isn’t tied to playMGM’s main casino, there is no link to its existing loyalty programs. There also appears to be no stand-alone rewards for the sportsbook.
playMGM’s 24/7 customer service
You can contact customer service by clicking the “Help” from the menu. It provides the phone number and email for MGM’s 24/7 support team.
PlayMGM sportsbook: overall experience
MGM has aggressively pursued partnerships with Big 4 leagues and franchises. If it’s planning a multistate platform with this app, it needs work.
PlayMGM has lagged behind other competitors in revenue and market share in New Jersey. The app crashes frequently, offers no in-game betting, and is slow to post prices for upcoming NFL games.
Overall, it does the job of inviting players and setting up a safe platform to take action. However, it lacks a lot of the sizzle and sparkle of its competitors.